Tag: automation

Integration of CRM systems in sales management of tourism companies

Author:

Bibliographic description of the article for the citation:

. Integration of CRM systems in sales management of tourism companies//Science online: International Scientific e-zine - 2025. - №4. - https://nauka-online.com/en/publications/information-technology/2025/4/03-30/

Annotation: This study examines the features and challenges of integrating CRM systems into sales management in tourism organizations. The relevance of the topic is driven by the growing importance of CRM tools in this sector, where personalization of customer experience, automation of business processes, and integration with digital platforms have become key factors in enhancing and maintaining competitiveness. Despite the extensive body of research in this field, significant contradictions remain regarding the determinants of successful CRM integration. Some researchers emphasize technological aspects, while others focus on strategic customer relationship management. The objective is to identify key methodological approaches to CRM system implementation in the tourism industry and outline prospective directions for further research. It is concluded that successful integration requires a systematic approach, including data quality management, strategic customer interaction, and system adaptation to the specifics of the tourism business. The author's contribution lies in systematizing scientific perspectives on the discussed issue and identifying underexplored aspects. A proprietary vision of the CRM system integration algorithm for managing sales in tourism companies is presented. The proposed sequence considers contemporary challenges and trends, incorporating innovative elements with their justification. The findings will be valuable for tourism industry professionals, CRM tool developers, researchers of digital management technologies, and practicing managers involved in implementing automated customer interaction systems.

The essence and criterion identification of information technologies in business

Author:

Bibliographic description of the article for the citation:

. The essence and criterion identification of information technologies in business//Science online: International Scientific e-zine - 2023. - №6. - https://nauka-online.com/en/publications/economy/2023/6/06-15/

Annotation: This article aims to identify the essence and criteria of information technologies (IT) in business. The study begins by defining IT and its role in modern business, including the ways in which it can improve efficiency, communication, and decision-making. The article then explores various criteria for evaluating the effectiveness of IT in business, such as cost-effectiveness, scalability, and flexibility. The article also examines specific IT solutions and their impact on different industries, including customer relationship management systems, enterprise resource planning systems, and big data analytics. Overall, the article provides a comprehensive overview of the essence and criteria of IT in business, highlighting the ways in which it can drive success and growth in today's competitive marketplace. The article also considers the potential challenges and risks associated with the implementation and usage of IT in business. For example, data security and privacy, user adoption, and the need for ongoing maintenance and updates are important factors that must be taken into account. The article also notes that IT is constantly evolving and that businesses must be able to adapt and stay current with the latest technologies in order to remain competitive. The conclusion of the article emphasizes the importance of aligning IT with overall business strategy and objectives. This includes identifying and prioritizing business needs, selecting the appropriate IT solutions, and effectively managing and measuring their performance. The article also encourages businesses to foster a culture of innovation and continuous improvement in order to fully leverage the potential of IT. In summary, the article presents a comprehensive analysis of the essence and criteria of IT in business, providing valuable insights for business leaders and IT professionals. The article highlights the potential benefits and challenges associated with IT and emphasizes the importance of aligning IT with overall business strategy and objectives.

Property taxation in Ukraine: current status and prospects for improvement

Author:

Bibliographic description of the article for the citation:

. Property taxation in Ukraine: current status and prospects for improvement//Science online: International Scientific e-zine - 2023. - №6. - https://nauka-online.com/en/publications/economy/2023/6/06-14/

Annotation: The article analyzes the current state of property taxation in Ukraine and provides suggestions for its improvement. It discusses the main types of property taxes, including real estate, land, and vehicle taxes. In terms of improvement perspectives, the article focuses on differentiating tax rates, automating and digitalizing processes, regularly updating tax rates, and the need to increase legal certainty and transparency in tax legislation. The potential for further development and improvement of the property taxation system in Ukraine is highlighted.

Automated computer verification system for phase shift measurement

Author:

Bibliographic description of the article for the citation:

. Automated computer verification system for phase shift measurement//Science online: International Scientific e-zine - 2018. - №6. - https://nauka-online.com/en/publications/technical-sciences/2018/6/kompyuternaya-avtomatizirovannaya-poverka-mery-fazovogo-sdviga/

Annotation: Developed an imitation model for the implementation of an automated erification of a phase shift measure.

Prepare

a scientific article on the current topic

Send

a scientific article to e-mail: editor@inter-nauka.com

Read

your article on the website of our magazine