Tag: implementation

Key international legal acts in the field of road safety: classification and application features

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. Key international legal acts in the field of road safety: classification and application features//Science online: International Scientific e-zine - 2025. - №8. - https://nauka-online.com/en/publications/jurisprudence/2025/8/03-37/

Annotation: This scientific article offers a comprehensive analysis of international legal acts in road safety, their systematization, and the specifics of their application in the modern context. The research traces the evolution of international legal regulation from early 20th-century conventions to contemporary multilateral agreements, assesses the effectiveness of existing mechanisms through comparative legal analysis, and identifies promising directions for development given global transport security challenges. It examines in detail the fundamental international documents regulating the cross-border movement of vehicles, in particular the Vienna Convention on Road Traffic of 1968, the Geneva Convention on Road Traffic of 1949, and related regulatory acts, including technical regulations, protocols, and recommendations of specialized international organizations such as the United Nations Economic Commission for Europe. The article employs doctrinal and empirical research methods to critically analyze the mechanisms of implementing international legal norms into national legislation and the problems of harmonizing different legal systems. Special attention is paid to regional integration processes and their impact on the standardization of road safety requirements across jurisdictions with other legal traditions and socio-economic conditions. The article proposes an innovative theoretical and methodological approach to classifying international legal acts in the studied field, developing an original typology based on criteria of legal force, scope of application, and functional purpose. Based on a systematic analysis of international practice involving data from over 30 countries, key trends in the development of legal regulation of road safety in the context of globalization, digital transformation of transport systems, and integration of autonomous vehicles are identified. The practical significance of the research extends to providing a foundation for legislative improvements and international cooperation initiatives aimed at reducing road traffic fatalities globally. The scientific value of the research lies in its comprehensive approach to studying international legal mechanisms for ensuring road safety and formulating specific proposals for optimizing the processes of implementing global standards in Ukrainian legislation.

Features of implementation of CRM system in company’s activity: problems, risks and secrets of success

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. Features of implementation of CRM system in company’s activity: problems, risks and secrets of success//Science online: International Scientific e-zine - 2017. - №12. - https://nauka-online.com/en/publications/economy/2017/12/osoblivosti-vprovadzhennya-crm-sistemi-v-diyalnist-kompaniyi-problemi-riziki-ta-sekreti-uspihu/

Annotation: In this paper, research was carried out in the current conditions of globalization of the economy, increasing competition, increasing the requirements of buyers to the quality of products and service offered in the market, reducing the effectiveness of traditional marketing tools, as well as the emergence of new technologies for interaction with customers, the basis of the strategy of successful existence and further development of enterprises On the market, effective management of customer relationships becomes effective. Scientists believe that a new customer costs six times more expensive than achieving re-sale to an existing buyer. In addition, researchers A. Raykheld and M. Sasser proved that increasing the level of customer content by 5% increases profit by 25-85%. That is why every company strives to satisfy the needs and requirements of each client as fully as possible. This can allow the company to gain new opportunities for the sale of goods and services and become a key factor in sustainable development and the source of the company's long-term competitive advantage in the market. This customer orientation is CRM (Customers Relationships Management), a fundamental concept of customer relationship management. The results of the research of the international consulting company McKinsey show that in 68% of cases the reason for the withdrawal of customers is indifferent attitude from the seller, and only 14% - dissatisfaction with the product. Correct the situation is a CRM system, which is designed to effectively manage customer relationships. The companies found that by implementing an effective CRM program they can increase sales and create customer loyalty. Insight Technology Group claims that every sales representative in companies successfully implemented CRM programs, sales increased by an average of 51%, customer satisfaction increased by 20%, sales and service costs decreased by 21%, sales cycle times decreased by third, the margin increased by more than 2% ([2]).

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