Annotation: The freight forwarder's participation in the cargo transportation process allows its customers to give up unnecessary services and focus on the company's core competencies. In the general definition, there is no term "forwarder" or identical legal regulation of responsibilities and functions; therefore, the problems of unification of the international process of trade are faced. This reduces the efficiency of activities and causes additional problems in the field of international trade. In the future, the role of the freight forwarder in the supply chain will grow, and customers will require the full package of logistics services. Therefore, special attention should be paid to stimulating investment in the services of a new freight forwarder